PCI Requirement 5: Protecting Your System with Anti-Virus

PCI Requirement 5 deals primarily with installing and maintaining an anti-malware software.

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PCI Requirement 5: Protecting Your System with Anti-Virus

Malware is one of the most effective tools for cybercriminals. Failing to implement robust anti-malware protection is a direct pathway to a catastrophic security incident.

Did you know the average cost of a data breach globally reached $4.88 million in 2024, and for organizations in the financial sector, that figure is even higher? Furthermore, every minute, approximately four companies fall victim to ransomware attacks, a particularly damaging form of malware.

This financial risk is why PCI Data Security Standard (PCI DSS) Requirement 5 is a non-negotiable mandate for all organizations that store, process, or transmit cardholder data.

See also: Ditch Typical Anti Virus for True PCI Requirement 5 Compliance

The Four Requirements for Comprehensive Anti-Malware Defense

Compliance with Requirement 5 is a core component of the "Maintain a Vulnerability Management Program" section of the PCI DSS. It is a continuous cycle of deployment, updating, scanning, and monitoring.

1. Deploy and Maintain Anti-Malware Software

You must install and actively maintain a working anti-malware solution on all system components that are commonly affected by malicious software.

Trojans account for 58% of all computer malware: Your solution must be capable of detecting, removing, or blocking all known types of malicious software, including viruses, worms, Trojans, spyware, and ransomware.

400,000 new malware variants are observed daily: This high volume necessitates comprehensive anti-malware solutions that use advanced detection methods beyond simple signature matching.

PCI SSC Quote: The PCI DSS requires companies to "deploy antivirus software... on all systems commonly affected by malicious software. This applies to all endpoints—even those that may not be used to process or store cardholder data, since malware attacks can originate and spread from any device."

2. Ensure Regular, Automatic Updates

An anti-malware solution is only effective if it can recognize the latest threats. Stale defenses are a common vulnerability.

  • Keep Solutions Current: Your anti-malware software must be kept current via automatic updates of the latest malware definitions, scanning engines, and patches.
  • Prevent Alterations (Requirement 5.3): Mechanisms must be configured so they cannot be disabled or altered by users, unless specifically documented and authorized by management for a limited time.

3. Implement Scheduled and Real-Time Scans

Proactive scanning is vital to catch threats that may have bypassed initial defenses.

  • Regular Scanning: Implement a regular schedule for anti-malware scans. Solutions must perform periodic scans and active or real-time scans (or continuous behavioral analysis) to detect and contain threats.
  • Removable Media: A key focus in PCI DSS v4.0 (Requirement 5.3.3) is that anti-malware solutions must perform automatic scans of removable electronic media (like USB drives) when the media is inserted or connected.

4. Logging, Retention, and Protection Against Phishing

Documentation and defense against the initial entry point of malware—phishing—are now more explicit requirements.

  • Enable Audit Logs (Requirement 5.3): Audit logs for the anti-malware solution must be enabled and retained for a minimum of one year, with the last 90 days immediately available for review.
  • Anti-Phishing Mechanisms (Requirement 5.4.1): Recognizing that phishing attacks cost businesses an average of $4.88 million per incident, PCI DSS v4.0 now includes a requirement that mechanisms are in place to detect and protect personnel against phishing attacks (which often deliver malware).

The Council stresses the continuous nature of compliance, stating that "A daily coordinated focus on maintaining these controls—making payment card security a business as usual practice—provides a strong defense against data compromise."

The statistics are clear and alarming: with the average data breach costing millions and hundreds of thousands of new malware variants emerging daily, complacency regarding anti-malware protection is simply unaffordable.

PCI DSS Requirement 5 is more than a checklist item; it is the foundational security mandate designed to shield your Cardholder Data Environment (CDE) from the most common and costly cyber threats. As the PCI Security Standards Council states, "The PCI DSS... provides the security controls necessary to prevent hackers from penetrating a payment environment and installing malicious software."

Statistical Insight
Relevance to Requirement 5.2
Trojans account for 58% of all computer malware.
Your solution must be capable of detecting, removing, or blocking all known types of malicious software, including viruses, worms, Trojans, spyware, and ransomware.
400,000 new malware variants are observed daily.
This high volume necessitates comprehensive anti-malware solutions that use advanced detection methods beyond simple signature matching.

Need help getting compliant with PCI DSS? Talk to us!

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