Find out how to recover from a data breach

Incident Response | Forensics

Incident Response — Forensics

Incident Response — Forensics

Quickly Recover From Data Compromise

To minimize breach impact and maintain your reputation, SecurityMetrics PCI Forensic Investigators (PFI) work with merchants, healthcare providers, and legal entities in confidence to help organizations quickly recover from compromise.

Forensics FAQs

Here are the typical actions a forensic investigator would take:

Preliminary research: Forensic investigations begin with some research on the company. The PFI needs to “scope” out the merchant’s environment, finding out where critical data resides, the systems that connect to it, and how the data flows in and out of the network.

Onsite data gathering: The forensics team then goes onsite and gathers data from identified devices.

Analysis: The investigation team brings the data back to their headquarters and analyzes it thoroughly to confirm whether a data breach actually occurred, determine what data the attacker was able to steal, and discover which vulnerabilities were exploited in the breach. 

Reports: About a week after the initial data acquisition, the investigator will issue a short preliminary report that shows whether or not they’ve discovered any indicators of compromise or other overt evidence of a data compromise. After the forensic data has been fully analyzed, the investigator will submit a complete final report that includes how the attack happened, which vulnerabilities were exploited, and what data was at risk.

Forensic investigations can be costly.  However, remember that the investigation involves one or more PFI’s examining a mountain of data.

The cost will depend on the size of your organization; the larger your organization, the more data you likely have that will need to be examined.

An incident response plan is a documented, written plan with 6 distinct phases that helps IT professionals and staff recognize and deal with a cybersecurity incident like a data breach or cyber attack. Properly creating and managing an incident response plan involves regular updates and training. 

A well-executed incident response plan can minimize breach impact, reduce fines, decrease negative press, and help you get back to normal operations more quickly.

Here's a helpful blog that goes over the six phases of incident response. 

Check out this helpful handout here that goes over what should be included in your incident response plan. 

Check out this blog on the six phases of responding to a breach. 


Contain Compromises Fast

SecurityMetrics' Forensic Investigators have years of experience and expert tools that provide a fast recovery solution. Our investigators work with you in confidence to identify all exposure points and provide necessary education to achieve a full recovery.

Repair Exposure Points

After discovering the cause of breach, SecurityMetrics' Forensic Investigators immediately advise how to patch breach points. Time is taken to ensure you understand your responsibility so you can continue to run your business without continuing to leak data.

Implement Data Security Best Practices

The only way to reduce the likelihood of future compromise is to implement data security best practices, including complying with PCI Data Security Standard (DSS) compliance, HIPAA compliance, and other compliance mandates. SecurityMetrics' Forensic Investigators provide best practice recommendations for HIPAA compliance, PCI validation, and other security mandates to help you maintain a secure environment.

Top Reasons To Use SecurityMetrics Incident Response Investigators For Breach Recovery

Minimize Damage

SecurityMetrics provides an initial consultation on immediate steps you should take to stop the loss of payment card data, protected health information, or other sensitive data and minimize the damage to your business and customers.

Higher Standard Of Service

Compromise hurts. SecurityMetrics makes it a priority to inform, educate and answer questions to ensure you know how to quickly recover from a breach. From start to finish, SecurityMetrics provides a higher standard of customer service to ensure you can quickly return to business as usual.

Advanced Proprietary Tools

As technology changes and the criminal toolkit expands, SecurityMetrics' PFI continually adjust and create new tools to analyze cyber landscapes and help you recover from compromise.

In-Depth Analysis

SecurityMetrics analyzes and interprets the available forensics data to discover how, where, and when the breach occurred, as well as the vulnerabilities that allowed the breach to happen. The analysis determines what sensitive data was compromised or is at risk. Where applicable, it also reveals aspects of the environment out of compliance with PCI or HIPAA requirements.

Detailed Investigation Reports

SecurityMetrics first files a preliminary report on the compromise. Once the investigation is finalized, a final report is submitted to appropriate parties. SecurityMetrics then assists you in a summary-of-events conference call with the appropriate parties. The call details the compromise and demonstrates how the situation was resolved.

Straightforward Pricing

SecurityMetrics pricing is simple–your scope is evaluated based on your needs, giving you a custom quote and avoiding unnecessary add-on charges.

Request a Quote for Incident Response

SecurityMetrics' Forensic Investigators have years of experience and expert tools that provide a fast recovery solution. Our investigators work with you in confidence to identify all exposure points and provide necessary education to achieve a full recovery. Request a quote by filling out the form.

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Related Links

  • Guide SecurityMetrics Guide to PCI DSS Compliance

    The SecurityMetrics Guide to PCI DSS Compliance will help you understand current PCI requirements and trends, so that you can better protect data from inevitable future attacks.

  • Academy SecurityMetrics Academy

    Academy contains videos, quizzes, and external resources on topics like security policies and encryption. Our intent is to help SMBs like franchisees, small merchants, and healthcare practices address specific cybersecurity risks businesses may face.

  • Guide SecurityMetrics Guide to HIPAA Compliance

    We intend our guide to be a “deskside” reference for the day-to-day and recurring demands of HIPAA compliance. It’s meant to strike a balance between generally informative and specifically practical. Those who use our guide report that it is “thorough and detailed-oriented. Very helpful.”

  • Podcast SecurityMetrics Podcast

    The SecurityMetrics Podcast is intended to help businesses of all sizes as well as individuals–whether security professionals or not. We want to break security concepts down well enough that anyone can understand the top cybersecurity threats and how to deal with them.


  • SecurityMetrics Summit

    This recorded event is for all businesses that need solutions for cybersecurity, data protection, PCI DSS, HIPAA, and other types of compliance (HITRUST, GDPR, CCPA). Summit is ideal for those working in universities, retail, government, acquiring banks, and the healthcare industry. If your job includes anything related to compliance, payment card data, or cybersecurity, this is a must-watch event.


  • Threat Intelligence Center Feed

    SecurityMetrics Threat Intelligence Center analysts monitor current cybercriminal trends to give you weekly news reports and trending threat insights straight to your inbox, including: bi-monthly cybersecurity video-podcast, current data breaches, cybersecurity news, and technical advice to keep your system hacker-free.