Choose a PCI Program that's invested in your success. 

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PCI Program for Acquirers and ISOs

PCI Program for Acquirers and ISOs

Choose a PCI Program that's invested in your success. 

Request Quote
Schedule Demo
PCI DSS Version 4.0: What You Need to Know
SecurityMetrics Guide to PCI Compliance
PCI 4.0 FAQs for Acquirers and ISOs

Switching to a better PCI Program is easy with SecurityMetrics. Enjoy a Customer Success Manager who walks you to success and a hands-free experience for you and your merchants.

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PCI Program FAQs

The cost of a PCI program can range depending on how much work you’d like to outsource to SecurityMetrics.

Because program costs vary so much, we recommend that you speak to SecurityMetrics Channel Sales to get an exact quote. 

After contracts have been signed, your SecurityMetrics point-of-contact will schedule a kickoff call. During the kickoff call, your merchant needs and goals will be established, along with the next steps for implementation. You will then receive onboarding and training so you can extract the specific reports you need from the Partner+ Portal.

Educating your merchants is vital to helping your program be as successful as possible. SecurityMetrics offers unique academy PCI training, webinars, and blogs to help you merchants understand their PCI responsibilities.

You will also benefit from a targeted email campaign that will include important deadlines and onboarding information. You will also receive weekly calls to ensure your merchants are getting the attention they need and program goals are being met.

PCI can be very difficult for merchants. SecurityMetrics has created a tool called FastPass, which auto-fills your merchant’s SAQ and uses non-technical language they understand. FastPass can also be customized to use the exact names of terminals that your merchants are familiar with, avoiding confusion.

Your merchants will also benefit from Easy Order SAQ in FastPass, which starts them off with the simplest questions and if they have questions they will have access to SecurityMetrics 24/7 technical support.

 

Eliminate Your PCI Stress

Using your PCI Partner+ online portal, you can manage and keep track of the success of each merchant enrolled in your program. The Partner+ Portal lets you easily access the information you need by viewing, searching, and reporting overall merchant PCI compliance status. Reports can generate over 100 fields of data, allowing you to determine how in-depth or simple your reports are. 

Using the executive dashboard, you can deep-dive into your program progress, generate specific reports, visualize campaign enrollments, and see merchant outreach emails. Partner+ Portal includes SecurityMetrics FastPass, which allows you to create customized question flows, auto-populate your PCI questionnaire, and increase your scoping accuracy.

A screenshot of SecurityMetrics FastPass that's used for acquirers and ISOs to help improve their merchant security

Generate Revenue with Add-On Products

SecurityMetrics offers additional products that can increase your revenue and add value to your merchants, such as:  

 

Choose A Better Option

Switching to a better PCI program is easy with SecurityMetrics. Start your free pilot program today and benefit from start-to-finish support, comprehensive offerings, and customized packages. Merchants won’t be able to tell they’ve moved to a new program, but you will be able to see the difference. 

From implementation to program reports, a Customer Success Manager will help you through the entire process. Your Customer Success Manager will offer you consulting, scheduled goal reviews, and regular training.

 

Make Your Merchants Happy

Merchants need clear, straightforward education and a simplified PCI experience to succeed and be happy with their PCI program. SecurityMetrics has 20+ years of payment data security experience and will help you reduce attrition by creating a better PCI experience for your merchants. 

SecurityMetrics has valuable educational resources for your merchants such as a free cybersecurity academy, blogs, podcasts, webinars, and a comprehensive learning center.

Your merchants will appreciate the award-winning SecurityMetrics Support Team. With the lowest support wait time in the industry, our agents are available for help desk account support as well as helping merchants navigate the complexities of their SAQ and scans.

 

 

Reasons To Use SecurityMetrics PCI Program

SecurityMetrics FastPass

All PCI programs come with SecurityMetrics Fastpass (a tool that pre-populates merchants’ answers to SAQ questions), so merchants experience a simplified program with easy compliance.

 

 

Full-Service Support Team

SecurityMetrics support agents are available 24/7 for both help desk account support and SAQ and Scan technical support. Available by phone, along with live chat, and email support. Merchant calls are answered within 18 seconds on average.

 

Simplified SAQ Language

SecurityMetrics simplifies the language in SAQs so you can increase merchant completion rates by asking the easiest questions first and reducing their frustration levels.

Online Merchant Self-Service Portal

Merchants can understand their compliance requirements and save time using the online portal to track, manage, and validate their compliance.

 

Full-Service Vendor

SecurityMetrics is a full-sized vendor with experience beyond just PCI compliance including penetration testing, incident response, ecommerce security, security training, and more. Your PCI contact will work with other experts to handle any potential merchant processing scenario.

Customer Success Manager

To save you time and resources you are assigned a customer success manager that oversees your data, reporting, system access, compliance campaigns, and more.

 

Easy To Use Partner+ Portal

Using your online portal you will be able to manage and keep track of your program, easily visualizing overall merchant compliance and success.

Program Features
PCI Program
Basic
PCI Program
Managed
Online Portal
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•
Merchant PCI SAQ
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FastPass SAQ Pre-Population
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•
Unlimited Quarterly ASV Scanning
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•
Premium Service Warranty
•
•
24/7 Help Desk Support
•
•
24/7 SAQ and Scan Technical Support
•
•
Partner+ Portal
•
•
Email Communication Campaigns
•
•
Assigned Customer Success Manager
•
•
Proactive Outbound Phone Technical Support
•
Proactive Outbound Phone Enrollment
•
Anti-Malware & Antivirus Software
•

Here's What Our Customers Are Saying

Jerri Prosch, Lehr Middlebrooks & Vreeland, P.C.

In the past couple of days I have needed to talk to people in Renewals, Technical Support and Scan Technicians. Everyone, without exception, has been very pleasant to deal with and very helpful! My encounter with each person has been so outstanding that I just wanted to let you know what a super job you are doing. Whatever you are doing to train your people is working. Keep up the good work! Thanks to everyone for making my time spent with you so helpful and pleasant!

Julian Paolucci, Skechers USA, Inc.

I am quite impressed with your UI and your demystification of PCI choices and criteria. I've been steeping in PCI since 1.0, and this is the most user-friendly and clear presentation I've seen for merchants with little or no PCI understanding. Kudos!

Ryan Murray, North Valley Bank

SecurityMetrics has been an asset to our organization relating to PCI DSS requirements. SecurityMetrics truly understands portfolio management and impact to the merchant. The merchant experience is remarkable; their organization is aligned to give consistent professional customer service with virtually no queue/hold time.

Norman Bhalla, Five Star Merchant Services

I want to thank SecurityMetrics for providing a valuable service of helping and guiding our merchants through the process of PCI compliancy. Our merchants have experienced very professional and hands-on service from your team with enrolling and certification processes.

John Wadsworth, Higher Standards, Inc.

SecurityMetrics has taken a very complicated process and made it simple. They have been very responsive in helping our merchants become PCI validated, as well as taking whatever time was necessary to help the merchants understand the reason behind PCI DSS and how it benefits them and more importantly their clients. Thanks to SecurityMetrics and how they have assisted our merchants, we have had to deal with very few questions in getting our merchants PCI DSS compliant.

Shelly Wells, Cornerstone Credit Services

Where so often 1-800 phone calls can be nothing but an experience in expanding your patience level, the responses I've received from SecurityMetrics have been completely opposite. Where merchants have been confused or frustrated, I've seen the support staff there be patient, warm and understanding, and above all, I've seen your employees be very personable and treat each person on the phone as a friend. That is completely unusual in my experience, and very appreciated.

Request a Quote for PCI Program

Give your merchants the PCI Program experience they need to avoid attrition and improve the overall compliance status of your portfolio.

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Resources

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Related Links

  • Guide SecurityMetrics Guide to PCI DSS Compliance

    The SecurityMetrics Guide to PCI DSS Compliance will help you understand current PCI requirements and trends, so that you can better protect data from inevitable future attacks.

  • Academy SecurityMetrics Academy

    Academy contains videos, quizzes, and external resources on topics like security policies and encryption. Our intent is to help SMBs like franchisees, small merchants, and healthcare practices address specific cybersecurity risks businesses may face.

  • Guide SecurityMetrics Guide to HIPAA Compliance

    We intend our guide to be a “deskside” reference for the day-to-day and recurring demands of HIPAA compliance. It’s meant to strike a balance between generally informative and specifically practical. Those who use our guide report that it is “thorough and detailed-oriented. Very helpful.”

  • Podcast SecurityMetrics Podcast

    The SecurityMetrics Podcast is intended to help businesses of all sizes as well as individuals–whether security professionals or not. We want to break security concepts down well enough that anyone can understand the top cybersecurity threats and how to deal with them.

     

  • SecurityMetrics Summit

    This recorded event is for all businesses that need solutions for cybersecurity, data protection, PCI DSS, HIPAA, and other types of compliance (HITRUST, GDPR, CCPA). Summit is ideal for those working in universities, retail, government, acquiring banks, and the healthcare industry. If your job includes anything related to compliance, payment card data, or cybersecurity, this is a must-watch event.

     

  • Threat Intelligence Center Feed

    SecurityMetrics Threat Intelligence Center analysts monitor current cybercriminal trends to give you weekly news reports and trending threat insights straight to your inbox, including: bi-monthly cybersecurity video-podcast, current data breaches, cybersecurity news, and technical advice to keep your system hacker-free.